Quality degradation at 7-Eleven: Rewards & Shopping  
Users report higher volume of Quality Issues than usual
48
poor

7-Eleven: Rewards & Shopping | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
84%
Android
424 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
79 Reports
User Feedback
16%
iOS
79 Reports
84%
Android
424 Reports
7-Eleven: Rewards & Shopping - Latest Quality Issues
Android
Mar 5, 2023
Very long wait. Employees instead of locals who know the way well. No need to call to ask to waste time, the position is open but not cheap, please improve it.
Android
Mar 5, 2023
It's hard to contact, I can't order anything, I don't know the same number, I didn't tell you to register, this is a walking number that is difficult to contact, very bad, I won't ask to use it again.
iOS
Mar 5, 2023
App shut me out
I had over 50,000 points and the app shut me out. Not happy. Attempted to re open the app won't open. App won't allow you to update your phone number. Absolutely not happy.
Android
Mar 5, 2023
สั่งของเซเว่นทีรอนานมาก เกือบ1ชั่วโมง ปรับปรุงด้วยนะครับแย่มาก
Android
Mar 5, 2023
Down new app Can't order (Old phone lost) I can't change the address correctly. Can you choose only another home address, searching for this problem since 63?
Android
Mar 5, 2023
Log in from the first page. Enter your OTP number and you can log in. Enter the delivery page, there is another round of tabernacle. Enter a full name. When I finished putting it on, I said I already had a number. Not applicable What do you sign up for? If you have to log in directly to delivery, you don't see it as a lock-in. Just register with the old phone, you can use it, the new one can't use it.
Android
Mar 5, 2023
I want you to fix it on time, when the product is out of stock, it's not a matter of time, and then call to say that the product is out of stock. Other than that, the speed of the app is all good, except this one has been found many times.
Android
Mar 5, 2023
Never choose a store. I think it needs to be improved urgently. Because some of the stores that the system chooses for them are out of stock. As for the stores that have ours, we can't choose to order. I want to have my own shop selection system when I order it to be delivered to my house, and I don't know if I can order this gift from any nation.
Android
Mar 6, 2023
I ordered for the first time, I waited for the food for an hour, it hasn't arrived yet. Or is this normal?
7-Eleven: Rewards & Shopping - Product Description
Join. Earn. Get rewarded. Now get 2x points when you scan your app barcode, 5x points when you pay with 7-Eleven Wallet, or 10x points when you use Mobile Checkout!

SHOP & EARN REWARDS
Get 2x rewards points on your everyday purchases when you scan your app barcode*, then browse our rewards menu and use points to get free food and drinks. Earn faster with bonus points offers and point streaks on select snacks, drinks, and products.

ORDER DELIVERY
Get food, alcohol, candy, snacks, drinks, ice cream, grocery, health needs and more delivered anywhere you are in about 30 minutes. 7NOW delivers over 3000+ items including Slurpee® and Big Gulp®, pizza and sandwiches, and even beer, wine, and liquor (where available, 21 years or older of course) across 43 major metro areas.

FUEL LOYALTY SAVINGS
Fill up on gas for less. On your first 7 trips you'll save 11¢/gal. After that you'll receive everyday savings of 3¢/gal*. Check the 'Find a store' section and the 7-Eleven app will filter fuel loyalty locations near you.

7-ELEVEN WALLET
It's easy to pay with your phone. The 7-Eleven Wallet makes checking out contactless, earns you 5x points and rewards you along the way. Get started when you load your Wallet with cash, credit, debit, 7-Eleven gift cards, Apple Pay® or Google Pay®.

MOBILE CHECKOUT - (AVAILABLE AT SELECT 7-ELEVEN LOCATIONS)
With our contactless checkout, you can shop and check out with your phone. It as easy as scan, pay, and go. Scan the items as you shop and skip the line when you are ready to checkout. You can even earn 10x points and get special offers with 7REWARDS and in-store promotions.

FIND DEALS
Get exclusive offers on your favorite products like pizza, coffee, ice cream, donuts, snacks, energy drinks and bottled water with deals for 7Rewards members.

NOW AVAILABLE AT STRIPES STORES
Start saving big and earning 7Rewards points on everything you buy at Stripes Stores. Redeem points for free food and drinks. Get tacos and family meals from Laredo Taco Company, beer, and groceries to go with curbside pickup at select stores.

GIVE FEEDBACK
We’re here to make your day better. Please let us know if you think we’re doing a good job or not. Submit feedback at any time in the app.

ABOUT 7-ELEVEN, INC.
Are you still reading this? Awesome. Most people stop when they get to the small print. But not you! You get to read the cool stuff. 7‑Eleven, Inc. is the premier name in the convenience-retailing industry. They don't like to brag, but they invented convenience stores. For real. Google it. Based in Irving, Texas, 7‑Eleven operates, franchises and/or licenses more than 72,800 stores in 17 countries, including 12,000 in North America. Known for its iconic brands such as Slurpee®, Big Bite® and Big Gulp®, 7‑Eleven has expanded into high-quality sandwiches, salads, side dishes, cut fruit and protein boxes, as well as pizza, chicken wings and mini beef tacos. Mmmmm, tacos. 7‑Eleven offers customers industry-leading private brand products under the 7-Select™ brand including healthy options, decadent treats and everyday favorites at an outstanding value. Customers can earn and redeem points on various items in stores nationwide through its 7Rewards® loyalty program with more than 40 million members, place an order in the 7NOW® delivery app in over 1,300 cities, or rely on 7‑Eleven for bill payment service, self-service lockers and other convenient services. Find out more online at www.7-Eleven.com, via the 7Rewards customer loyalty platform on the 7‑Eleven mobile app, or on social media at Facebook, Twitter and Instagram. Also, they trademarked the word "Brainfreeze." No lie. Thanks for sticking with this. You're unstoppable.

*Points exclude services, fuel and age restricted items including tobacco, lottery and alcohol.
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